Last updated: June 15, 2026

env is operated by Taewoong Heo.

For support, contact:

[email protected]

We usually respond within 2 business days.

What to include in your support email

To help us understand the issue, please include:

• What you were trying to do
• What happened instead
• Your iPhone model and iOS version, if relevant
• The env app version, if available
• Screenshots or screen recordings, if they help explain the issue

Do not send passwords, private study materials, sensitive personal information, or payment card details.

Purchases, subscriptions, and refunds

env purchases and subscriptions are handled through the Apple App Store.

If you need help with a purchase, please include whether the issue is about:

• Starting a 7-day free trial
• A monthly or yearly subscription
• Lifetime access, if available in your region
• Restoring a previous purchase